Terms & Conditions
In the following terms & conditions “the photographer” shall mean Paula Ansley trading as Paula Rosa Photography. These terms and conditions cannot be varied in any way by the client(s) unless such conditions are expressly agreed by the photographer in writing.
Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright, Designs and Patents Act 1988. It is contrary to the Act to copy or allow to be copied photographically/electronically or by any other means an image created as part of this contract without the permission of the photographer in writing.
Website Display & Promotional Usage
The client(s) hereby allow(s) the photographer to display any photograph covered by this contract and to generally promote the business in advertising, brochures, magazine articles, websites, sample albums etc. The sitter (client) must inform the photographer prior to the shoot if they do not wish images to be used within the Paula Rosa Photography portfolio.
The photographer will endeavour to keep these photographs safe from any malicious activity but cannot be held liable or accountable for malicious actions carried out by persons other than Paula Ansley of Paula Rosa Photography.
These Terms and Conditions shall be governed and construed in accordance with the Laws of England.
The photographer shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any loss to our customers arising from delay in transit. Where work is defective for any reason, including negligence, the photographer’s liability (if any) shall be limited to rectifying such defect.
Any directions issued to clients, their guests or employees during a photographic shoot are deemed to be at said person’s own risk. The photographer cannot be held responsible for any personal accidents during a photographic shoot.
The photographer shall be granted artistic licence in relation to the poses photographed, the location used and digital retouching. The photographer’s judgement regarding the locations, poses and number of photographs taken shall be deemed to be correct.
Photographs and Images
All photograph and image sizes are nominal. The photographer will provide a pleasing colour balance but cannot guarantee exact colour matching. In the case of part mono/part colour images, the colours used will be subject to the photographer’s artistic interpretation and will be deemed to be correct. All photographs supplied by Paula Rosa Photography are produced to the highest standards using the best quality materials and latest processing techniques. However, all photographs will, in time, fade. This is particularly true if they are left in bright sunlight and are not behind glass. Paula Rosa Photography cannot accept any responsibility for this gradual image deterioration. All pictures purchased are presumed to have been received in good condition unless the client notifies Paula Rosa Photography in writing of any discrepancy or error within 14 days of receipt.
A non-refundable booking fee is charged to secure a shoot date; this fee is deducted (in full) from the total session price of the shoot. The booking fee secures the time and services of the photographer for session and is non-refundable or transferable in the event of cancellation.
The outstanding balance (session price minus the booking fee) is due prior to or on the date of the photography shoot. Images without watermarks will not be released until full payment is made for the shoot.
All services and/or goods are supplied at the current prices ruling at the time of each individual payment and are subject to change without prior notice. The photographer is not VAT registered so VAT is not quoted (nor is it charged).
The photographer will not refund, nor accept the return of/refusal to pay charges for, any technically acceptable photograph supplied either in print or in electronic format. No exception can be made as we cannot be held responsible for individual tastes or exceptions.
Cancellation of Shoot
A non-refundable deposit to secure a photographic session is required, which will not be refunded on the event of your cancelling the shoot. In the case of poor weather or illness, the shoot will be postponed to a more suitable date.
Retouching and artist finishing is available as an optional extra and the final output and finish of any image that is re-touched will be at the photographer’s discretion.
Storage of Images
Original digital images are kept on an active file for three months, after which time the raw images are stored in a secure location (access to these images is solely limited to the photographer). Raw image files will not be deleted unless expressly requested by the client.
Any complaints should first be raised by the client with the photographer in writing within 21 days from the date of receipt of images.